Frequently asked questions about piano service in Dresden

I offer three packages at fixed prices: Basic tuning for €159.00 (approx. 90 minutes), Standard tuning including voicing and interior cleaning for €359.00 (approx. 3 hours) and the Master tuning including a thorough regulation of the action for €649.00 (approx. 6 hours). Travel costs may be added. You will find all details on the Piano Tuning page.

At least once a year, ideally twice: after the start and after the end of the heating season, roughly in late autumn and in spring. New instruments often need 3 to 4 tunings in their first two years. Pianos exposed to strong climate changes, for example from underfloor heating, should also be tuned more often.

Please allow about 1 to 1.5 hours for a regular tuning. If the instrument is badly out of tune, the first appointment may take longer.

In most cases, yes. The string tension then has to be raised slowly, often in several steps (pitch raise and fine tuning), to protect the instrument. On site I check the tuning pins and the soundboard in particular and give you an honest assessment.

Yes, I look after upright and grand pianos alike. For concerts, recordings and events I also offer a concert service.

That depends on the damage. Sticking keys, unwanted noises or a broken string can often be fixed on site. I will tell you honestly beforehand whether the repair can be done at your home or whether the instrument needs to come to the workshop. More under Repair & Maintenance. For a complete restoration you receive a written fixed-price quote.

That depends on the condition and value of the instrument. With an appraisal I show you which work is needed, roughly what it costs and whether it is worth it.

Yes, with an adsilent silent system. You practise with headphones and can switch back to normal acoustic playing at any time. I install it in my workshop or directly at your home.

Changing humidity is the main reason a piano goes out of tune. A Piano Life Saver humidity control system inside the instrument keeps humidity even, makes the tuning more stable and protects against cracks.

Yes. After the move the instrument first has to adjust to the new room climate, then I tune it on site. If you like, I also arrange piano moving with an experienced, insured piano removal company from the region.

Yes. You can find the instruments currently available under Used Pianos. If you want to buy privately, I am happy to inspect the instrument for you beforehand.

The easiest way is online. You can also reach me by phone on +49 174 7489372 or via WhatsApp, Tuesday to Friday from 10 am to 8 pm and on Saturdays from 10 am to 6 pm.

The first 15 km are free of charge. From the 16th kilometre I charge €1.00 per km. You can see which places I cover on the Piano Tuning page.

Yes, for example to Radebeul, Coswig, Meissen, Moritzburg, Freital, Pirna and Heidenau. For places further away, just ask.

In cash, by card (Visa, Mastercard, Girocard) or by bank transfer.

At Karcherallee 33, 01277 Dresden-Gruna. The workshop is on the lower floor: through the main entrance, down the stairs to the basement and then straight ahead.

No. Klavierservice Weber is my own master craftsman business. Klavierhaus Weber is a separate company with which I share the building entrance at Karcherallee 33.